An Engaged
and Inspired Workforce
575 Self-identified Veterans as of year-end 2020
A Veteran-friendly Employer
U. S. Veterans Magazine named CenterPoint Energy one of its 2021 “Top Veteran-friendly Companies” in recognition of our hiring practices, as well as participation in military job fairs and accessible hiring practices for those with disabilities.
Our People
We believe delivering electricity and natural gas to millions of customers across our communities takes the dedication of everyone in a diverse and inclusive environment where we respect, understand and appreciate one another, as well as those we serve. Our talented workforce is critical to our success.
CenterPoint Energy places a high priority on promoting strong human capital management; sustaining a strong culture of ethics; providing professional development opportunities; fostering mutual respect at all levels; and following all labor, employment and human rights laws applicable to our business. We promote diversity and inclusion and strive to maintain a safe and productive work environment where all employees are supported, valued for their contributions and free from all forms of discrimination.
Our employee benefits are designed to help employees stay healthy, care for their families, plan for their futures and enjoy peace of mind. To support our employees’ personal and professional needs, we offer a wellness program, an Education Assistance Program, volunteer opportunities, and Affinity and Employee Resource Groups.


Workforce Transformation
CenterPoint Energy employees are the driving force behind our company’s success, and we are focused on providing employee development and building our culture. Like other companies in our industry, our workforce and workplace continue to evolve. In response to COVID-19, organizational changes and shifts with our subsidiary employees, we are experiencing trends in our workforce, such as adding more field personnel to our Gas Operations business and transitioning our Contact Center employees to work remotely. Due to technology and infrastructure investments, working toward a decarbonized future, and our focus on building a diverse and inclusive workforce, some demographic shifts are reflected in our workforce metrics.
Supporting Employees through COVID-19
Keeping our employees safe during COVID-19 remains a top priority for CenterPoint Energy.
At the onset of the pandemic, we immediately activated our Pandemic Preparedness Plan, scheduled COVID-19 Incident Command System sessions and engaged our Corporate Response Plan Team to equip our employees with the necessary protection, support and communication.
We initiated telework for many departments. We also implemented enhanced safety protocols and provided personal protective equipment gear for our employees to protect both our employees and our customers when it is necessary to enter customers’ residences or facilities.
To support physical and mental health and wellness, we communicate selfcare and stress management resources, leadership video messages on personal well-being, resources for employees using company benefits providers and Employee Assistance Program services.

A Culture of Engagement
CenterPoint Energy’s goal is to create a work environment in which every employee is engaged, aligned with our strategy, goals and priorities, and understands how they contribute to the company’s long-term performance. In order to achieve this goal, we strive to connect with our employees in meaningful ways.
Employee surveys help us gain deeper insights into employee engagement levels and specific topic areas from previous surveys. In 2020, all employees were invited to participate in CenterPoint Energy’s Diversity and Inclusion Survey to assist in continuing to develop the company’s diversity and inclusion strategy and initiatives. The anonymous responses received helped the Diversity and Inclusion Council and team members to better understand successes, challenges and opportunities. Employees shared their feedback on attitudes toward diversity, culture, hiring and recruiting, diversity training programs and other workplace experiences. In response to the survey, Employee Resource Groups were recently launched at CenterPoint Energy.
Recent employee pulse surveys have focused on career development, safety, innovation and collaboration. These surveys help us identify strengths and opportunities for improvement.
