CenterPoint Energy is committed to sustaining a culture of safety excellence.
CenterPoint Energy’s Safety Forward approach supports a strong safety culture across all of our operations and reflects our dedication to providing a workplace where safety is considered everyone’s responsibility.
CenterPoint Energy’s enterprisewide safety programs provide a consistent approach to safety for all employees, implement best practices to prevent workplace injuries and illnesses, and increase awareness of hazards and preventive measures. Safe work practices are documented to support compliance with Occupational Safety and Health Administration (OSHA) and other regulations.
If an employee feels a situation is not safe, he or she has the authority to stop work at any time until the situation has been addressed.
Safety Management System
CenterPoint Energy’s Occupational Health and Safety Management System (SMS) applies to employees who operate our natural gas and electric systems, support our corporate functions and are part of our subsidiary operations. Our SMS was implemented as a voluntary program and modeled after American Petroleum Institute’s API RP 1173 guidelines for the development of Pipeline Safety Management Systems, as well as OSHA guidance. This model is a best practice within the industry and highly rated by peer benchmarking groups, such as the American Gas Association. CenterPoint Energy has voluntarily extended its SMS to include Electric Operations, where implementation is ongoing.
SMS Safety Programs and Activities
- Workforce safety
- OSHA compliance
- United States Department of Transportation compliance
- Audits and inspections
- Quality assurance and control
- Contractor monitoring and quality management programs
- Change management
- Technical training and operator qualification
- Risk management
- Incident investigation and management
- Root cause analysis
- Corrective action
- Lessons learned
- Damage prevention
- Public safety
EMPLOYEE SAFETY PARTICIPATION
Our behavior-based safety program allows employees to conduct safety observations with the ability to remain anonymous. Our employees are the driving force for identifying and correcting unsafe behaviors and conditions. Core teams composed of employees with support from managers and employee safety leaders use safety observation and incident data to create safety performance action plans.
Departments are encouraged to start safety committees to discuss improvement opportunities and communicate safety information through meetings. Monthly safety meeting kits cover topics specific to the time of year, relevant issues or current safety performance.
Health and Safety Training and Protocols
CenterPoint Energy prevents and mitigates health and safety impacts for employees through appropriate skills training and education based on roles. Employees across the organization receive safety training upon hire and refresher training as needed. Enrollments for computer-based training and instructor-led courses are made based on the level of hazard exposure.
- Through our learning and development platform, an employee safety onboarding and development plan provides safety and technical training courses focused on employee safety and driving.
- During COVID-19, ongoing leadership engagement with employees regarding safety continues to be important.
- A third-party vendor provides a trainer who assists with ergonomic assessments, hands-on training, educational resources and early mitigation of discomfort for personal or work-related medical issues.
- Our Physical Security Policy addresses several important topics to help maintain a safe and secure place to work and ensure safe and reliable service to our customers.
- To promote employee wellness, CenterPoint Energy provides employee communications, educational resources and general health coaching in some areas.
- In 2021, the first Enterprise Safety Forum was held virtually to engage employees on safety importance.
Serious Injury and Fatality Prevention Model
To help drive positive change, we partner with other peer utilities to collaborate on effective methods that result in improved safety performance. We work with the Edison Electric Institute to identify ways to reduce serious injuries and fatalities and continue to focus on addressing this industry challenge.
CenterPoint Energy’s new READY model will become an integral part of the way we plan and perform operations work each day. The model strives to improve safety performance and enable employees to go home safely to their family and friends.
Recognize • Evaluate • Anticipate • Define • Yes
CenterPoint Energy’s enterprisewide safety programs provide a consistent approach to safety for all employees, implementing best practices to prevent workplace injuries and illnesses. CenterPoint Energy has a defined and documented contractor management process, including required training on safety policies, evaluating contractor safety performance and communicating contractor SMS requirements. Our Quality Management Program department plays a key role in auditing contractors for regulatory compliance and adherence to company requirements.
Contractors who perform field operations work on behalf of CenterPoint Energy participate in the annual Contractor Safety Summit, where leaders discuss how to implement risk-reducing measures to promote a culture of safety. With the ultimate goal of improving the overall performance of our workforce, systems and assets, the 2020 virtual summit was designed to facilitate learning and drive continuous improvement.